Warranty Questions | DirecTouch Do It Yourself Restaurant Point of Sale FAQs

Is the DirecTouch Depot Warranty better than a manufacturer's warranty?

The DirecTouch Depot Warranty in most cases is better than a manufacturer's warranty because we ship replacement hardware rather than have you ship the broken component in for repair. In most cases this is quicker than the repair policies of manufactuers.

However, in those cases where the manufacturer offers on-site support you are better off with the manufacturer's warranty and should take advantage of this service.

The one thing to remember about the DirecTouch Depot Warranty is that it comes with every DirecTouch system purchase and lasts for 6 months. It doesn't cost you any extra for that time period, it is in addition to any manufacturer's warranty and can be renewed if you desire.

Additional Warranty FAQs

What are the differences between a manufacturers warranty and the DirecTouch Depot Warranty?

But you don't have local support?

How do I get support for my DirecTouch system?

Do you offer extended depot warranties?

How long is the DirecTouch Depot Warranty and what does it cover?

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